Tax Administration

Tax Payment Options

Resources:

English: How to Pay Your Tax Bill Video         File and Pay Online Written Instructions

Español: Videos de Pago de Impuestos           Instrucciones para presentar y pagar en línea

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Ways to Make a Tax Payment

✔ Pay Online Using Your Checking Account (Electronic Check)

This service is free.

An electronic check lets you pay directly from your checking account.
All electronic check payments are processed by the County.

You will need:

• Tax Account Number (found on your bill, top right corner)
• Last Name or Business Name
• Payment Amount
• Checking Account Number
• Bank Routing Number

Click here to make a payment through the Taxpayer Portal.

✔ Pay Online by Debit or Credit Card

You may use American Express, MasterCard, Visa, or Discover.

Important:
A convenience fee applies to all credit and debit card payments.
The fee amount is shown before you authorize payment.
The fee is paid to the payment processor — not the County.

Payment options include:

• Credit or Debit Card
• PayPal (account holder only)
• PayPal Credit (flexible payment options)

➡ Click here to access the Taxpayer Portal. You will need your Tax Account Number.

💳 Online Payment Options:

⚠ Additional Fee Applies to All Online Card & PayPal Payments

💼 Accepted Payment Methods

💳 Credit or Debit Card

Use any major card to make your tax payment online.

🅿 PayPal

Available for PayPal account holders only.

💠 PayPal Credit

Flexible payment options offered through PayPal Credit.

➡ How to Make a Payment

To complete your online payment:

1.     Go to the Taxpayer Portal

2.     Enter your Tax Account Number (found on your tax bill)

3.     Select your preferred payment method

4.     Review the convenience fee before submitting your payment

🔗 Click here to access the Taxpayer Portal

Convenience Fee Schedule:
Payment Amount	Fee
$0.01 to $150.00	$3.75
$150.01 to $99,999.00	2.75%
The fee for a Visa debit card is $3.75. All other credit and debit cards are subject to the above fee schedule.

Mail Check or Money Order

In-Person Drop Off at a County Location

⚠ Important Notice About Online Tax Payments

🔒 Official Payment Partner

Prince William County works directly with ACI Payments, Inc. to provide secure and convenient online and telephone payment options for taxpayers.

🚫 Avoid Third‑Party Bill‑Pay Websites

The County is not affiliated with outside bill‑payment websites such as DOXO.

Using these third‑party sites may lead to:

❌ Missed or delayed payments

❌ Unauthorized payments

❌ Unexpected fees or charges

❌ Processing delays that could result in penalties

To ensure your payment is received safely and on time, always use the County’s official portal.

🌐 All Online Payments Must Be Made Through the Official Taxpayer Portal

 

📞 Pay by Telephone

Tax payments can be made over the phone using:
American Express · MasterCard · Visa · Discover

📱 Phone Numbers

English

Call: 1‑888‑272‑9829
Enter Jurisdiction Code: 1036

Español

Para pagar por teléfono:
Llame al 1‑833‑856‑0247
Presione 2 para Español

A convenience fee applies to all credit and debit card payments.

• The fee is based on the transaction amount
• It is paid directly to the payment processor, not the County.

📝 How to Pay by Telephone

Before calling, have the following ready:

• 🧾 Tax Account Number (top right corner of your bill)
• 🖊 Pen and paper
• 📄 Your tax bill

📞 Step‑by‑Step Instructions

1. Dial 1‑888‑2PAY‑TAX (1‑888‑272‑9829)
2. When prompted, enter Jurisdiction Code 1036 for Prince William County
3. Select the tax type:
   • Press 1 for Personal Property Tax
   • Press 2 for Real Estate Tax
4. Enter your Tax Account Number
5. Enter your payment card information
6. Write down the receipt number provided by the system

📌 Important Reminder

The automated system will guide you through each step.
Be sure to write down your receipt number in case you have questions about your payment later

Convenience Fee Schedule:
Payment Amount	Fee
$0.01 to $150.00	$3.75
$150.01 to $99,999.00	2.75%
The fee for a Visa debit card is $3.75. All other credit and debit cards are subject to the above fee schedule.

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📬 Pay by Mail

✉ How to Prepare Your Payment

• Make your check or money order payable to:
  Prince William County
• Include the tear‑off remittance slip from your tax bill for faster processing.
• If paying multiple bills with one check, include all remittance slips.

📮 Standard Mail Payments

Most tax bills instruct you to mail payments to the following address:

Prince William County

Taxpayer Services
PO Box 70519
Philadelphia, PA 19176‑0519

This is a secure remittance processing center used to ensure payments are accurately captured and posted.

🚚 Express / Overnight Mail

For payments sent by:

• Express or overnight delivery
• Package delivery services
• Mail requiring a signature receipt

Send to:

Lockbox Services – 70519

Prince William County / Taxpayer Services
2005 Market Street, 5th Floor
Philadelphia, PA 19103‑7042

📝 Helpful Tips

• Always include your remittance slip(s) to avoid delays.
• Do not send cash through the mail.
• Allow sufficient mailing time to ensure your payment is received by the due date.

🏢 Pay In Person at a County Location

Residents may pay taxes in person at any Prince William County Taxpayer Services location.
Accepted payment methods include:
Cash · Money Orders · Checks · Debit Cards · Credit Cards

⚠ A service fee applies to all debit and credit card payments.

💳 In‑Person Card Payment Service Fee

Prince William County’s Finance Department now uses a new merchant servicer.

• A 2.3% service fee applies to all in‑person debit and credit card transactions
• This fee is charged by the payment processor, not the County
• To avoid the fee, residents may pay using cash, check, or money order

For questions about the service fee, call 1‑800‑725‑1243.

📥 Drop Box (24/7 Payment Option)

You may drop off payments any time, day or night, using secure depository boxes located at all Taxpayer Services locations.

Accepted Drop Box Payments

• ✔ Checks
• ✔ Money Orders
  (No cash, debit, or credit card payments)

To Ensure Proper Processing

• Make checks payable to “Prince William County” or “PWC”
• Include your bill stub
• Write your Tax Account Number on the check

This option is simple, secure, and eliminates the need to wait in line.

📍 Drop Box Locations

🏛 James J. McCoart Administration Building

1 County Complex Court, Prince William, VA 22192
(Near Prince William Parkway & Hoadly Road)

🏗 Development Services Building

5 County Complex Court, Prince William, VA 22192
(Near Prince William Parkway & Hoadly Road)

📞 How to Reach Us

📱 Telephone

703‑792‑6710

📧 Email

[email protected]

Taxpayer Services is available Monday–Friday (excluding holidays).
For office hours and locations, visit the Contact Taxpayer Services page.

⚠ Due to high email volume, response times may be longer than usual.
Your patience is appreciated.

📬 Mailing Addresses

📄 Routine Correspondence

Send general mail to:

Prince William County
Taxpayer Services
PO Box 2467
Woodbridge, VA 22195‑2467

🚚 Special Delivery for Payments

(Express mail, overnight mail, packages, or mail requiring a signature)

Send to:

Lockbox Services – 70519
Prince William County / Taxpayer Services
2005 Market Street, 5th Floor
Philadelphia, PA 19103‑7042