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  • Taxpayer Services in-person hours of operation have changed to 8:30 a.m. to 4:30 p.m., Monday through Friday, effective December 23, 2024.

    Taxpayer Services Call Center hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., excluding holidays and the third Wednesday of each month.

    Taxpayer Services will open for in-person and office operations at 9:00 a.m. on the third Wednesday of each month to allow staff time for training.

    The schedule for the delayed opening is as follows:

    - January 15

    - February 19

    - March 19

    - April 16

    - May 21

    - June 18

    - August 20

    - September 17

    - October 15

    - November 20

    - December 17

    You can reach us by:

    By Mail:

    Taxpayer Services
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195-2467

    ***Due to the high volume of emails we receive, response times may be longer than expected. Your patience is appreciated.

    WRITTEN CORRESPONDENCE & TAX PAYMENTS

     

    Tax Administration FOIA requests should be emailed to:

    [email protected] 

     

    Tax Payments by Mail 

    The easiest way to mail a payment is to use the return address listed on the tax bill. Place the payment along with the tear-off return portion of the bill in the return envelope. Be sure that the mail to address is showing in the envelope window.  

    Please note that the County's remittance processing bank handles mail sent to PO BOX 70519, PHILADELPHIA, PA, 19176-0519.

    The return portion of the tax bill should accompany the payment as it includes the information the bank needs to complete the transaction.

    Correspondences that do not include a payment can be mailed to: 

    Prince William County
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195-2467 

     

    Effective May 24, 2024, payments that require special handling – Express, Overnight Package Delivery, or Signature are to be mailed to: 

    Lockbox Services - 70519

    Prince William County/Taxpayer Services

    2005 Market Street, 5th Floor

    Philadelphia, PA 19103-7042

     

    Tax Relief for the Elderly and Disabled

    Contact the Real Estate Assessments Office at 703-792-6780

    Available Monday – Friday, 8:00 a.m. to 5:00 p.m.

     

    Real Estate Assessments

    4379 Ridgewood Center Drive, Suite 203
    Prince William, Virginia 22192-5308

    By phone: 703-792-6780

    Available Monday – Friday, 8:00 a.m. to 5:00 p.m.

         

    Solid Waste Fees

    Public Works, Solid Waste: 703-792-6001

    Available Monday – Friday, 8:00 a.m. to 5:00 p.m.     

     

    Storm Water Management Fees

    Public Works, Storm Water Management: 703-792-6819

    Available Monday – Friday, 8:00 a.m. to 5:00 p.m.   

     

    All Other Questions  

    Contact Tax Administration by emailing [email protected] or calling 703-792-6710.

    **Due to the high volume of emails we receive, response times may be longer than expected. Thank you for your patience.

  • Office Locations

    The Taxpayer Services in-person and telephone office hours are:

    Beginning December 23, 2024, the Taxpayer Services front counters at the Development Services Building (DSB), located at 5 County Complex Court, and the Sudley North Government Center, located at 7987 Ashton Avenue, will be open from 8:30 a.m. to 4:30 p.m., Monday through Friday. These services will be closed on holidays and will open at 9:00 a.m. on the third Wednesday of every month.

    • The Taxpayer Services Call Center is open from 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays and the third Wednesday of each month.

    • Taxpayer Services will open for in-person and office operations at 9:00 a.m. on the third Wednesday of each month to allow staff time for training.

      The schedule for the delayed opening is as follows:

      - January 15

      - February 19

      - March 19

      - April 16

      - May 21

      - June 18

      - August 20

      - September 17

      - October 15

      - November 20

      - December 17

    You can reach us by:

    Taxpayer Services
    Tax Administration Division
    PO Box 2467
    Woodbridge, VA 22195-2467

    **Due to the high volume of emails we receive, response times may be longer than expected. Thank you for your patience.

    Two Tax Administration offices are located in Prince William County. Offices are closed on weekends and County holidays.

    DIRECTIONS TO COUNTY FACILITIES

     

    Development Services Building (DSB): This is the most convenient taxpayer services location for residents and businesses in the Montclair, Triangle, Dumfries, Lake Ridge, Dale City, and central County areas.

    The Development Services Building (DSB) is located at 5 County Complex Court, Suite 140, near the Prince William County Parkway and Hoadly Road intersection. 

    Sudley North Government Center: This is the most convenient taxpayer services location for residents and businesses in the Manassas, Gainesville, and Nokesville areas.

    The Sudley North Government Center is located at 7987 Ashton Avenue, near the Bull Run Library.

    James J. McCoart Administration Building is permanently closed as of December 20, 2024.