Department of Information Technology

The Department of Information Technology (DoIT) is organized as follows: 

Leadership, Management & Security 

The Executive Leadership Team directs the DoIT organization and its strategy, cybersecurity policy, processes, communications, operations, enterprise IT oversight and acquisition, capital projects, mission critical IT initiatives and department resource management. 

Communications & Infrastructure (CID)   

The Communications & Infrastructure (CID) program is responsible for designing, building and supporting Prince William County Government's 24/7/365 IT infrastructure. This infrastructure encompasses all data and services delivered through the internet, ultra high-speed communications, cybersecurity operations, the cloud, the enterprise computing environment and any combination thereof.  

CID brokers the use of cloud-based infrastructure, computing hardware, and software tools, enabling each County agency to accomplish its mission. Additionally, CID architects and manages the countywide information and communications infrastructure, customer service, web services, broadcasting services, broadband, cybersecurity operations, and public safety applications and infrastructure, ensuring that mission critical functions remain resilient and operational.  

The work performed by CID is strategic, foundational, and engineering-oriented, focusing on best-in-class performance and streamlining service delivery. The County utilizes a flexible IT infrastructure with product usage and licensing based on demand consumption, incorporating a wide range of advanced technologies that enable capabilities in networks, security, communications, and connectivity; data center hosting and cloud services; customer experience service hub; and unified communications and collaboration services. 

Enterprise Applications Division 

The Enterprise Applications Division enables DoIT to develop new platforms for innovation and digital services solutions while maintaining strong operational practices. This division provides software services for enterprise resource planning and application management of related enterprise systems. Services provided include business and systems analysis, software development, testing, implementation, training, and support for software applications across the enterprise.  

The Enterprise Applications Division is comprised of two service families: Business Technology Services (BTS) and Geospatial Technology Services (GTS). This combines two strong operational and strategic centers into valuable technical and functional efficiencies for DoIT.   

• Business Technology Services (BTS) partners with County agencies to deliver comprehensive business solutions and commercial off-the-shelf (COTS) products. BTS supports enterprise applications and provides cross-departmental services to ensure strategic alignment with County business objectives. The team collaborates with agencies on new implementations and upgrades, offering specialized technical and functional support across various program areas. BTS services include developing new business solutions, managing custom and commercial applications, maintaining operational technology, providing application-specific training, and handling special projects. Additionally, BTS focuses on vendor management, application updates and data management to ensure the effective and efficient use of technology throughout the County. 
• Geospatial Technology Services (GTS) prepares and maintains a robust multipurpose data warehouse, application suite, and infrastructure that delivers specialized geospatial, geodetic, demographic, and legal information from authoritative sources. The GTS team engineers, operates and maintains the central Geographic Information System (GIS) technology platform, including its GIS web applications, desktop applications, and custom GIS tools. Serving as the County's central provider of geospatial platforms, data, and services, GTS offers comprehensive information on the County’s population, social characteristics, households, housing, and other demographic and economic data for use by the public and County agencies. Additionally, GTS operates an information and map distribution center to disseminate geospatial and demographic information to the public, regulators, developers, businesses, and other interested entities. 

Business Group (BG) 

The Business Group is comprised of the Portfolio Management Office (PMO) and DoIT Financial Services and is responsible for driving business services to enable departments to receive IT services. As a business partner to agencies, the PMO’s charge is to identify business requirements and shepherd them through DoIT for potential business solutions and governance. The Business Group is a strategic business partner for agencies and exists to support strong acquisition practice, process, and IT investment protection. 

Cable TV Franchise Administration 

Prince William County’s Cable Franchise Agreement is managed by the CIO who works directly with Cable TV providers on issues that affect services in the County and all issues related to those services.  

Learn more about the County’s cable providers or report issues.