HR Employee Support Resource

Mobius Access

Mobius is the County's Finance, Budget, Human Capital Management (HCM), and Payroll system. Employees are able to access Mobius at any time and from any device. While Mobius will be accessible through any web browser, Google Chrome is the preferred browser for the best user experience. In addition, accessing Mobius will require the use of PWC’s multi-factor authentication to keep information secure. Training videos and other resources are available on PWC University through Mobius and through online job aids. Mobius is accessible at the weblink pwcva.gov/pwcmobius.

Mobius Online 24/7 Support for Frequently Asked Questions (FAQ) is a great resource for many questions and has a variety of job aids and additional training resources.

Announcements/Updates

Fiscal Year 2025 Employee Updates

The start of the new fiscal year (July 1, 2024) will bring important changes to our employee benefits and leave programs. These updates reflect the county's commitment to supporting the health, wellness, and financial stability of our employees. We believe these improvements will significantly benefit you and your families. Please take a moment to review the highlighted changes here. Most links will require employee access through SSO for the internal SharePoint PWConnects site.

HR Support & Contact Information

Click on the links below to access other systems or applicable HR resources:

^{*Requires County Credentials and Authentication to access}

Additional HR Support Topics and Contact Options

Topic	Contact	Contact Information	Support
HR-General	HR	[email protected] 703-792-6640 In-person: 1 County Complex Ct, Suite 155	Employment Verifications, Subpoenas, ID badges, and general support
Benefits	HR Benefits Team	[email protected]	General benefits questions about health, dental, vision, pharmacy, and flexible spending. Questions regarding eligible life event changes.
Leave	HR Leave Team	[email protected]	Support special leave programs: FMLA, Sick Leave Grant, Short-term and Long-term disability. Oversees accommodation requests and provides management support.
Payroll	Finance Payroll Team	[email protected]	Questions about your paycheck, bank accounts, direct deposit, lost or stolen checks, taxes, and W-2 forms.
Employee Relations	HR Employee Relations Team	[email protected]	Policy & procedure support, employee relations for employees and managers, consultation and group facilitation, dispute resolution, and grievance procedures.
Retirement	HR Benefits Team	[email protected]	Questions about VRS retirement & supplemental plans (457 and 401a), including enrollment, contributions, beneficiary designation, information changes, and starting the retirement process.
Retirement - VRS	Virginia Retirement System	www.varetire.org	Provides support for VRS retirement information, learn more about plan benefits, beneficiary updates, enrolling in or changing enrollment for Optional Life Insurance
PWC University		[email protected]	Employee training resources through Mobius (PWC University through Mobius) and Percipio (Extended University).
HR FOIA		[email protected]	FOIA requests for human resource data.
Mobius Financials	Finance Systems Team	[email protected]	Provides support for Financial modules of Mobius.
PWC Recognition	PWX	PWX Recognition	Celebrate PWC birthdays, anniversaries, and employees!
Technology	Customer Service	[email protected] 703-792-7447	Email and network login issues, network password reset issues, and resolution of technical issues.